{"id":3009,"date":"2017-08-24T07:49:02","date_gmt":"2017-08-24T05:49:02","guid":{"rendered":"https:\/\/hexatac.com\/?page_id=3009"},"modified":"2026-03-03T10:51:52","modified_gmt":"2026-03-03T09:51:52","slug":"general-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/hexatac.com\/en\/mentions-legales-cgv\/","title":{"rendered":"Legal Notice - General Terms and Conditions"},"content":{"rendered":"
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Legal information<\/h2>

GRCD DISTRIBUTION SAS
75 rue de Lourmel
75015 PARIS
FRANCE<\/p>

contact@hexatac.com<\/p>

SIRET: 84041491600022
VAT Intra. FR02840414916<\/p>

Hosting & Content<\/strong><\/p>

Le site Hexatac, accessible a\u0300 l\u2019adresse https:\/\/hexatac.com et https:\/\/www.hexatac.fr est e\u0301dite\u0301 par la socie\u0301te\u0301 GRCD DISTRIBUTION SAS dont le sie\u0300ge social est situe\u0301 \u00e0 l’adresse ci-dessus.<\/p>

Le site Hexatac est he\u0301berge\u0301 par Krystal Hosting Ltd, dont le sie\u0300ge social est situe\u0301 124 City Road, London, EC1V 2NX, UK joignable ici<\/a> .<\/p>

\u00a0<\/p>

Terms and conditions of sale<\/h2>

Formation of the contract :<\/strong><\/p>

Any order for products and\/or services distributed by our company, regardless of its origin, implies unreserved acceptance of these general terms and conditions of sale. These terms and conditions supersede any clause to the contrary that may appear in the customer's contracts, documents or correspondence. It is understood that any clause appearing in the customer's contracts, documents or correspondence which would prevent the application of these terms and conditions, in the event that it is contrary to the provisions of the said documents, is considered null and void with regard to our company. In the event that a given order appears to be subject to exceptions to our general terms and conditions of sale, we reserve the right to make our acceptance subject to the application of special terms and conditions appropriate to the situation. This applies to any order of an abnormal nature, in particular one involving excessive financial risk, or from a customer who has not fulfilled all his obligations arising from previous business, or who has behaved unfairly towards our company or in a manner contrary to commercial practice. The financial risk presented by a customer may result in particular from the customer's suspension of payments, from commercial references deemed insufficient by our company, or from the fact that the customer is new or irregular. In this respect, we reserve the right to demand guarantees such as the guarantee of the court-appointed administrator and\/or special payment terms (payment before departure of the goods).<\/p>

Acceptance of orders :<\/strong><\/p>

All orders are deemed to have been accepted only after confirmation by our company. Any request for changes to the initial accepted order will only be binding on our company once we have accepted them. In any event, our acceptance remains subject to the condition that, until the delivery of all or part of the order to the addressees, no financial risk or any other element likely to call it into question has arisen.<\/p>

Prices :<\/strong><\/p>

The prices of the products are fixed by a price list in force on the day of departure from the factory. Our company reserves the right to modify them at any time. In this respect, the prices and characteristic information appearing in the price lists, catalogues or other documents are given for information only, and may under no circumstances be considered as firm offers. Prices are subject to change without prior notice. For deliveries abroad, all taxes, duties and fees originating outside French territory shall be borne by the purchaser.<\/p>

Terms of payment :<\/strong><\/p>

Any delay in payment will automatically give rise, without the need for any formal notice, to the payment of late payment penalties based on the ECB's key interest rate, plus 6 points, and to the payment of a fixed indemnity for collection costs of \u20ac40 (law no. 2012-387).<\/p>

3X 4X WITH CHARGES<\/strong><\/p>

Pay for your order in 3 or 4 instalments by credit card from \u20ac100 up to \u20ac3000 with Oney Bank.
Our partner Oney Bank offers you a financing solution called 3x 4x Oney, which allows you to pay for your purchases from \u20ac100 to \u20ac3000 in 3 or 4 instalments using your bank card.<\/p>

Conditions<\/span> This offer is reserved for individuals (over 18 years of age) residing in France and holding a Visa or MasterCard bank card with a validity date greater than
the duration of the financing chosen. Systematic authorisation cards such as Electron, Maestro, Nickel, etc., as well as e-cards, Indigo cards and American Express are not accepted.<\/p>

Subscription terms<\/span> Once you have completed your order, simply click on the \"3x 4x Oney payment by credit card\" button. You will then be redirected to our partner's 3x 4x Oney web page, where you will find a detailed summary of your order and your personalised finance application, which you must then validate. Enter your personal details or, if you have a 3x 4x Oney account, log in using the login details for your 3x 4x Oney account. Read the general terms and conditions of payment in instalments to which you wish to subscribe, which are provided to you in PDF format so that you can read, print and save them before accepting them. You then notify your electronic acceptance by ticking the corresponding box.<\/p>

You acknowledge that the \"double click\" associated with the tick box on the acknowledgement of the general terms and conditions constitutes consent to contract and irrevocable and unreserved acceptance of the general terms and conditions of the product.<\/p>

In the absence of proof to the contrary, the data recorded by Oney Bank constitutes proof of all transactions between you and Oney Bank.<\/p>

If you ask to benefit from a financing solution offered by Oney Bank, the information relating to your order will be transmitted to Oney Bank, which will use it to study your request for the purposes of granting, managing and collecting credit. Oney Bank reserves the right to accept or refuse your request for 3x 4x Oney financing. You have 14 days in which to cancel your loan.<\/p>

How it works<\/span> Payment in 3 or 4 instalments by credit card allows you to pay for your order on our website as follows<\/p>

- a compulsory deposit, debited on the day of confirmation of dispatch of your order, corresponding to one third or one quarter of the order, to which are added charges corresponding to 1.45% of the total amount of the order for a 3 times payment and to 2.2 % for a 4 times payment (up to a maximum of \u20ac15 for a 3 times payment and up to a maximum of \u20ac30 for a 4 times payment);<\/p>

- two or three monthly instalments, each corresponding to a third or a quarter of the order, taken 30 and 60 days later for the 3 instalments and 30, 60 and 90 days later for the 4 instalments.<\/p>

\u25cf Payment in 3 instalments from \u00a3100 up to \u00a33,000
Example: For a purchase of \u20ac150, deposit of \u20ac52.18 then 2 monthly payments of \u20ac50.
2-month loan at a fixed APR of 19.31%. Cost of financing: \u20ac2.18 up to a maximum of \u20ac15.<\/p>

\u25cf Payment in 4 instalments from \u00a3100 up to \u00a33,000
Example: For a purchase of \u20ac400, deposit of \u20ac108.80 then 3 monthly payments of \u20ac100.
3-month loan at a fixed APR of 19.61%. Cost of financing: \u20ac8.80 up to a maximum of \u20ac30.<\/p>

Oney Bank - SA with capital of \u20ac51,286,585 - Registered office: 34 avenue de Flandre 59170 CROIX
- RCS Lille M\u00e9tropole 546 380 197 - Orias n\u00b0: 07 023 261 - www.orias.fr - Correspondence: CS
60006 - 59 895 Lille Cedex 9 - www.oney.fr \"<\/p><\/div><\/div>

Deliveries :<\/strong><\/p>

Pour les produits que notre entreprise est charg\u00e9e d\u2019exp\u00e9dier, sauf convention contraire, le transfert des risques se fait \u00e0 la livraison, le suivi du colis faisant foi. Toute commande indiqu\u00e9e \u00ab\u00a0livr\u00e9e\u00a0\u00bb ou \u00ab\u00a0distribu\u00e9e\u00a0\u00bb ne pourra faire l’objet de r\u00e9clamation envers HEXATAC. Pour les produits exp\u00e9di\u00e9s hors de France, le transfert des risques s\u2019effectuera conform\u00e9ment \u00e0 l\u2019incoterm figurant sur l\u2019accus\u00e9 de r\u00e9ception de commande.<\/p>

Delivery times :<\/strong><\/p>

The delivery period cannot begin until our company has received the payment stipulated in the order. In the case of export sales, the various authorisations (import licence, transfer authorisation or foreign currency) must be obtained beforehand. Any change occurring during the course of the order, even if accepted by our company, will result in an extension of the delivery period specified in the terms and conditions communicated by our company to the purchaser.<\/p>

Les d\u00e9lais de livraison pour les produits en stock sont d’une semaine.
Delivery times for products available to order are 3 months or less unless the manufacturer is out of stock.
Ballistic Protective Plates and Ballistic Helmets are made to order (lead times vary between 2-3 months) in order to maximise the guaranteed life of the products.<\/p>

Force majeure :<\/strong><\/p>

Our company will be released from its obligations in the event of any event beyond our control which prevents or delays the delivery of the products. This will apply in particular in the event of an event such as strike, embargo, accident, interruption or delay in transport, impossibility of being supplied, or any other event beyond our control.<\/p>

Warranty:<\/strong><\/p>

The customer declares that he\/she has been informed of and is familiar with the manufacturer's general warranty conditions applicable to the products. The guarantee does not cover normal wear and tear or inappropriate use, or damage caused by accidents, negligence or use for which the product is not intended.
All equipment that has been used under normal conditions will also be replaced free of charge for a period of 2 years after the order has been placed.<\/p>

Right of Withdrawal : <\/strong><\/p>

Le Client dispose d’un droit l\u00e9gal de r\u00e9tractation de 14 jours apr\u00e8s r\u00e9ception du paiement de votre commande.
If the Customer has been delivered, the cost of returns will be borne by the Customer.<\/p>

Our Company will reimburse the Customer within 14 days of the said withdrawal, unless the goods are returned late.
The right of withdrawal is exercised by sending us the withdrawal form available at the bottom of the page, using the form provided by our Customer Service department, within 4 weeks of its issue. At the end of this period, the returns procedure is considered cancelled.
Any failure by the Customer to comply with the procedure will render our Company's obligations to the Customer null and void.<\/p>

Cancellation :<\/strong><\/p>

Cancellation of orders in stock is free of charge and possible as long as the delivery notes have not been issued.<\/p>

L’annulation des commandes en reliquat pour lesquelles la production a \u00e9t\u00e9 lanc\u00e9e ne pourra se faire que si les d\u00e9lais annonc\u00e9s sont d\u00e9pass\u00e9s ou par bon d’achat.<\/p>

The delivery times for the products are stipulated on each product sheet and indicated in the order confirmation e-mail and the invoice. Any order in progress can only be cancelled if the longest delivery time announced when the order was placed is exceeded.<\/p>

Destockage<\/strong><\/p>

Les articles en destockage, fin de s\u00e9rie et prototypes mis en vente dans la section correspondante ne seront ni repris ni \u00e9chang\u00e9s.<\/p>

Ban on auctions :<\/strong><\/p>

The Customer may not resell our company's products by auction, on the Internet or in any other way.<\/p>

Jurisdiction clause :<\/strong><\/p>

Any disputes arising from the performance or interpretation of these terms and conditions shall be submitted to the French courts.

Retours<\/strong><\/p>

Les frais de port pour le retour sont \u00e0 la charge du Client sauf indication contraire par notre Service Client (exemple : erreur de notre part).<\/p>

La demande devra \u00eatre effectu\u00e9e via le formulaire de contact en s\u00e9lectionnant les champs idoines et en compl\u00e9tant l’ensemble des champs n\u00e9cessaires. Si les informations sont manquantes ou incompl\u00e8tes, le d\u00e9lai de traitement sera excessivement impact\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Mentions l\u00e9gales GRCD DISTRIBUTION SAS75 rue de Lourmel75015 PARISFRANCE contact@hexatac.com SIRET : 84041491600022TVA Intra. FR02840414916 H\u00e9bergement & Contenu Le site Hexatac, accessible a\u0300 l\u2019adresse https:\/\/hexatac.com et https:\/\/www.hexatac.fr est e\u0301dite\u0301 par la socie\u0301te\u0301 GRCD DISTRIBUTION SAS dont le sie\u0300ge social est situe\u0301 \u00e0 l’adresse ci-dessus. Le site Hexatac est he\u0301berge\u0301 par Krystal Hosting Ltd, dont le […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-3009","page","type-page","status-publish","hentry"],"yoast_head":"\nMentions L\u00e9gales - CGV - Hexatac<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hexatac.com\/en\/general-terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mentions L\u00e9gales - CGV\" \/>\n<meta property=\"og:description\" content=\"Mentions l\u00e9gales GRCD DISTRIBUTION SAS75 rue de Lourmel75015 PARISFRANCE contact@hexatac.com SIRET : 84041491600022TVA Intra. 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